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Forums / Technical Support

Unable to enter Member shows with new interface
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Technical Support: Unable to enter Member shows with new interface
Created by: arch313

4/5/19 @ 3:10am (EST) |UTC - 5:00
Location: US Pacific
Posts: 340

I tried to enter a member show using the screen name that is a fan club member of the model, but with the new interface It just gave me the option to join her fan club (when I picked that it said I was already a member of her fan club. I could not find a way to enter show. (there was no join show option) I switched to the old interface and it took me straight in to her room. It did have the login option I selected that it had my user name pre entered and then took me back to the home page, entering her room again took me back to the same page, I will send support a screen shot of what I saw.
Quote
Created by: vsben

4/5/19 @ 5:03am (EST) |UTC - 5:00

Once the screen shot is received we will forward to the appropriate department for review.
Quote
Created by: vsashlee

4/8/19 @ 9:02pm (EST) |UTC - 5:00
Posts: 534

I tried to enter a member show using the screen name that is a fan club member of the model, but with the new interface It just gave me the option to join her fan club (when I picked that it said I was already a member of her fan club. I could not find a way to enter show. (there was no join show option) I switched to the old interface and it took me straight in to her room. It did have the login option I selected that it had my user name pre entered and then took me back to the home page, entering her room again took me back to the same page, I will send support a screen shot of what I saw.



Arch313, this issue has been resolved. Thank you for your patience!
:)
Quote
Gilbert132
Created by: gilbert132

6/2 @ 1:14am (EST) |UTC - 5:00

I am having the same issue. My membership in the model’s fan club is still active, but when the model switches from open room to member show (fan club show), the only option available is to join the fan club. Instead, I have to exit the room, wait around 20-30 seconds, then re-enter. Only then is the option available to join the show. If I don’t wait long enough outside the room, it doesn’t let me join. Shouldn’t it be possible to join the show as soon as the model starts the show?
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