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Forums / Technical Support

error entering models room
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Technical Support: error entering models room
BruceAW
Created by: bruceaw

2/16 @ 11:12am (EST) |UTC - 5:00
Posts: 69

I am getting the following error when trying to get into a models room 'An undefined error occurred. Please try to log back into the chat.
Try Another Model' This is on different models and have logged out and restarted.
Quote
Created by: vscustomerservice

2/16 @ 3:49pm (EST) |UTC - 5:00
Posts: 843

I am getting the following error when trying to get into a models room 'An undefined error occurred. Please try to log back into the chat.
Try Another Model' This is on different models and have logged out and restarted.


Thank you for bringing this to our attention via the forums. We are currently investigating this issue and diligently working to have it resolved asap. We will reach out to you directly if we need any further information and to keep you updated, so please keep a look out for our email. Thank you. CC


Quote
BruceAW
Created by: bruceaw

2/18 @ 5:11pm (EST) |UTC - 5:00
Posts: 69

Seems to be fixed now.
Quote

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