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Technical Support: DMs broken for everyone?
Apparently DMs stopped working for at least me and one model yesterday afternoon. I can't confirm at this time if any of my other chats are effected, but on both me and the model's side we are sending messages as normal and not receiving what the other sends. Anyone else experienced similar?
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Thank you for taking the time to contact us! We will reach out to you for more details about the issue that took place.
Should you still have any questions, please feel free to contact our 24/7 Customer Service Department by email or calling us at 1-800-685-9236. A representative will always be available to assist you.
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Should you still have any questions, please feel free to contact our 24/7 Customer Service Department by email or calling us at 1-800-685-9236. A representative will always be available to assist you.
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Apparently DMs stopped working for at least me and one model yesterday afternoon. I can't confirm at this time if any of my other chats are effected, but on both me and the model's side we are sending messages as normal and not receiving what the other sends. Anyone else experienced similar?
Thanks for reporting this, james619! We were able to replicate the issue and will get it resolved as soon as possible.
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Thanks for reporting this, james619! We were able to replicate the issue and will get it resolved as soon as possible.
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It looks like DMs are back up and running
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Thank you for your patience. This has been resolved. -AE
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