cowboystyl24502: New Interface - In private - Freezing and No can tip - 5/5/14

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New Interface - In private - Freezing and No can tip

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Technical Support: New Interface - In private - Freezing and No can tip

Created by: cowboystyl24502

5/5/14 @ 6:20pm (EDT) | UTC - 4:00
Location: Smokey Mountains - Small Cattle Farm
Posts: 61

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I noticed when I am in private the screen freezes for a few seconds then video feed continues then when private ends and model has sound on I can't hear him in the open room therefore I must log off and then back on ( I have tried PF5 however this doesn't help). Also, I have posted this question several times below with no response.
Question,
I made offer with model for private and once show half way over I wanted to tip the model however when I tried I kept getting error saying less than minute left therefore I couldn't tip. I had over 5 minutes left. I had ample credits besides the offer credits however each time I attempted to tip the model I got the error message in red saying can't tip less than a minute.. Is this something new? I tried this a second time with a different model and the message was the same. I cleared my cache and rebooted my computer before I tried to tip a second time...same message. Any suggestions?? Thanks for the help.

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Created by: vs_doug

5/5/14 @ 7:04pm (EDT) | UTC - 4:00
Location: VS Media Inc.
Posts: 196

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Created by: cowboystyl24502

5/6/14 @ 12:28pm (EDT) | UTC - 4:00
Location: Smokey Mountains - Small Cattle Farm
Posts: 61

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Thanks for including so much detail regarding these problems. I'm going to test the private interface using the info you provided and see if I can reproduce on my side. If I can reproduce it, then I can fix it pretty easily.

-Doug

Doug, I was in private again just now 5-6-14 around 11:45 and 12:10pm and continues to freeze for few seconds. What about tipping when I am in private as offer and still no can tip.

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Created by: vs_doug

5/6/14 @ 12:54pm (EDT) | UTC - 4:00
Location: VS Media Inc.
Posts: 196

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Looking into this issue right now too. The tipping issue should be a pretty quick fix. I just need to investigate further to fully understand where the source of the problem is.

-Doug

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Created by: vs_doug

5/6/14 @ 12:55pm (EDT) | UTC - 4:00
Location: VS Media Inc.
Posts: 196

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BTW, when you are referring to the freezing for a few seconds, are you talking about the video freezing here and there for a few seconds or the whole interface?

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Created by: cowboystyl24502

5/6/14 @ 1:12pm (EDT) | UTC - 4:00
Location: Smokey Mountains - Small Cattle Farm
Posts: 61

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BTW, when you are referring to the freezing for a few seconds, are you talking about the video freezing here and there for a few seconds or the whole interface?

I am speaking of the video freeze. Also Doug when I make offer to go private a pop up screen appears to put screen name and password but doesn't let me save the info for future use with same model. Also When I attempt to c2c with model knocks me out of room. If I switch to old interface the cam works good. I am using Mozilla Firefox. Also I just was in private as an offer
and attempted to tip ( I had extra credits in my wallet 4 the tip) but I continue to get the error message saying can't tip when less than a minute- I had 3 minutes left and extra credits in wallet 4 the tip... thanks for helping me.

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Created by: wonderboi2009

5/6/14 @ 8:51pm (EDT) | UTC - 4:00
Location: Kansas, US
Posts: 417

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I just experienced a video freeze near the end of a pvt. I assumed it was the model's studio's connection, but there was 3 minutes of active video in the video that I didn't see. I wasn't experiencing other symptoms of poor internet performance at my end. I was able to chat with the model during this time (last 3 minutes) and he went on break and then offline when my time expired.

On another note, I've seen several times a situation where going to the same model's room (new interface) shows he is in pvt (60cpm pvt-only room) with a GO VOYEUR button at the bottom. When you click it, you get an error about unable to connect to the room. Hovering over his room on the main page says "in private". (and it shows In Show) The room does not show up in Super Voyeur.

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Created by: wonderboi2009

5/6/14 @ 8:52pm (EDT) | UTC - 4:00
Location: Kansas, US
Posts: 417

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Created by: wonderboi2009

5/6/14 @ 10:06pm (EDT) | UTC - 4:00
Location: Kansas, US
Posts: 417

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The Browse My Videos icon on the new interface shows videos that aren't visible going through the bio page and even though you can play the preview, the get authentication failures trying to play them. I assume this means they are not shared and the interface is incorrectly providing links to them. See Jastin Nice video 8577277.

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Created by: cowboystyl24502

5/7/14 @ 12:29am (EDT) | UTC - 4:00
Location: Smokey Mountains - Small Cattle Farm
Posts: 61

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Doug, last night around 11:45pm in private (offer) twice with same model continued to freeze for several seconds ( using new interface plus I still can't tip ) If u need model name I can send to you. I know you are working on this just letting u know status. thanks for all

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