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I'm not able to play my recorded videos or Daily VODS using the Chrome browser in Windows 10, but I can play them using the Edge browser. Any idea what the problem is in Chrome?
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Hi!
It sounds like your flash is disabled. Click on the circle-i at the front of your URL and make sure that it says "always for this site" next to flash. If that doesn't work, please contact our customer service team for additional assistance.
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I do not have a problem with my VOD's, but starting today I cannot get into a room. When I enter a room a note in the address bar says plugins blocked, if I quickly select that note and then select allow plug ins it will sometimes open room. I have checked and I have flash set to allow for all sites, and even listed F4F in the allow list but it still blocks. I tried changing to the browser video player but it still blocked when I went into a room and I had to allow plugin with each room entry to get it to work.
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Thank you guys for being patient with us as we investigate the issue. After doing some testing, we discovered that Chrome had a recent update which caused the issues you all are experiencing. We were able to duplicate it. Please know that we are working to find a solution for Chrome, but in the meantime please switch to a different browser. If you have any questions, please feel free to contact customer service.
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30crDisclaimer: This model charges 10ct per message
Eva SinLorem ipsum dolor sit amet, consetetur sadipscing elitr, sed diam nonumy eirmod tempor invidunt ut labore et.
Johny123Stet clita kasd gubergren, no sea takimata sanctus est.
— Admin Message —Stet clita kasd gubergren, no sea takimata sanctus est.
— AdBlock Detected —
Attention AdBlock/AdBlock Plus User:
There is a known compatibility issue between this adblocker and DM+ connections. If you cannot connect to DM+, we recommend disabling AdBlock/AdBlock Plus, or switching to an alternative ad blocker for an improved experience. Thank you for your cooperation!
— Admin Message —Stet clita kasd gubergren, no sea takimata sanctus est.Try Again
You are currently using Safari version 9 (2015) or earlier, which will have problems with our players. We will no longer be supporting Safari version 9, please upgrade to Chrome, Edge or FireFox. If you have further questions please see Customer Support.
You are currently using Internet Explorer 11 (2013) or earlier, which will have problems with our players. We will no longer be supporting Explorer 11, please upgrade to Chrome, Edge or FireFox If you have further questions please see Customer Support
We’re excited to announce that our Direct Messages feature is getting an upgrade to version 2.0! This enhancement will bring new features to elevate your experience. To ensure a smooth transition, we’ll temporarily pause this feature starting on 9/23/2024. Thank you for your understanding - amazing upgrades are on the way! Stay tuned!
If you would like to send us your payment by mail, we accept money orders, cashier's checks, and personal checks. For safety and tracking purposes, we are unable to accept cash.
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