Hello, I'm having some trouble viewing the site. Since Thursday (the night of the auto win), whenever I log into the site, the site tells me there are no models online on the main page. Clearing my cookies and cache did help temporarily that night, but started doing it again later (showing no models online). I thought it was fixed yesterday, as things looked normal. But today, when I logged in, it is again showing no models on the main page. And, it is doing it in both Chrome and Microsoft Edge. Interestingly though, the site does tell me when my Favorites are online, and I can access their rooms through my favorites page. But on the main page, it's blank. I'd appreciate any advice on how to fix this problem. Quote

Hello,
Thank you for taking the time to contact us. In order to best assist, we will be reaching out to your shortly via email to gather more information.
Should you still have any questions, please feel free to contact our 24/7 Customer Service Department by email or calling us at 1-800-685-9236. A representative will always be available to assist you.
R.N. Quote

We are please to inform you that the problem showing 0 models appearing on the homepage has been resolved. You should now be able to see the models as expected. If you continue to experience any issues, please do not hesitate to reach out directly to the customer support team. -A.L

1-800-685-9236 (USA)
1-818-880-9021 (Int’l)
CustomerService@vsmedia.com Quote