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Technical Support: Notifications not working
Created by: .jeffie.

2/26/13 @ 6:45pm (EDT) | UTC - 4:00
Location: Brisbane, Australia

  Report Abuse

Yes, as far as I know they have been continuously active. Certainly they appear regularly, like a few times each week

I just checked, and no more have been deleted since my last post
Quote
Created by: .jeffie.

3/2/13 @ 3:55am (EDT) | UTC - 4:00
Location: Brisbane, Australia

  Report Abuse

Notifications seemed to be working fine for a few days, but only for a few days :(

Today 6 of my notifications models were online for several hours. I received timely notifications for 2 of them and a third notification was received after the model had logged out. I received no notifications at all for the other 3 :(
Quote
Created by: .jeffie.

3/6/13 @ 12:14am (EDT) | UTC - 4:00
Location: Brisbane, Australia

  Report Abuse

wonderboi, you reported in another thread that notifications now seem to be working well for you. My experience is that sometimes they work well, sometimes they don't. At the moment 2 of my notifications models have been online for a couple hours and I haven't received notifications for either of them
Quote
teeteeluvver
Created by: teeteeluvver

3/19/13 @ 12:12pm (EDT) | UTC - 4:00
Posts: 66

  Report Abuse
Hi , I too am experiencing problems in notifications. I have sent an email to support regarding this, but as yet there's been no reply. The weird thing with my problem is that I am not only not getting notified, but the actual notification is being removed from my list on its own. Any ideas? thanks
Quote
Created by: .jeffie.

3/19/13 @ 12:36pm (EDT) | UTC - 4:00
Location: Brisbane, Australia

  Report Abuse

I reported the problem of models being deleted from my notifications list in Post #19, and wonderboi suggested this could happen when a model's bio is deleted. However I haven't experienced the problem recently, and notifications in general seem to be working fine for me now. Not quite perfectly, because every now and again I don't receive a notification for a model who is online, but working quite well

Perhaps some problems with notifications could be expected in your case because of your location?
Quote
Created by: .jeffie.

5/3/13 @ 7:55am (EDT) | UTC - 4:00
Location: Brisbane, Australia

  Report Abuse

My notifications were working reasonably well for a while. Not quite perfectly, because every now and again I don't receive a notification for an online model, but otherwise working quite well, until today ...

Today I didn't receive any notifications, even though some of my notifications models were online. When I checked I found that the notifications address ("Notifications will be sent to:") had been deleted.

I don't think it's relevant to notifications, but I also found that my "Receive Subscriptions:" had been changed from Yes to No

Quote
zyxwv098
Created by: zyxwv098

5/3/13 @ 11:55am (EDT) | UTC - 4:00
Posts: 883

  Report Abuse

My notifications were working reasonably well for a while. Not quite perfectly, because every now and again I don't receive a notification for an online model, but otherwise working quite well, until today ...

Today I didn't receive any notifications, even though some of my notifications models were online. When I checked I found that the notifications address ("Notifications will be sent to:") had been deleted.

I don't think it's relevant to notifications, but I also found that my "Receive Subscriptions:" had been changed from Yes to No




This has happened to me in the past. It happened when a message I was sending got rejected because I didn't include something in the subject line. When I asked VS about it, they also told me that it could (likely would) happen if I tried to reply to a message that I received from my regular e-mail program instead of through the site. Perhaps something like these two possibilities happened?
Quote
Created by: .jeffie.

5/3/13 @ 12:11pm (EDT) | UTC - 4:00
Location: Brisbane, Australia

  Report Abuse

Thanks for the suggesions zyxwv098, but neither of these things happened

I haven't sent any site messages lately and I certainly haven't replied or attempted to reply to any site emails
Quote
Created by: .jeffie.

6/9/13 @ 5:53pm (EDT) | UTC - 4:00
Location: Brisbane, Australia

  Report Abuse

bump
Quote
wonderboi2009
Created by: wonderboi2009

6/9/13 @ 9:45pm (EDT) | UTC - 4:00
Location: Kansas, US
Posts: 417

  Report Abuse

Thanks for the suggesions zyxwv098, but neither of these things happened

I haven't sent any site messages lately and I certainly haven't replied or attempted to reply to any site emails


The symptom you describe where your email address is removed more likely happens if you have an "out of office" kind of message or if your email provider sent back something that looked like a rejection to VS--maybe mailbox full or the emails from VS are being classified as apam or something like that.
Quote
Created by: .jeffie.

6/9/13 @ 10:25pm (EDT) | UTC - 4:00
Location: Brisbane, Australia

  Report Abuse

Thanks for the suggestions wonderboi, but none of those things apply. I haven't ha a recurrence of the problem since that post more than a month ago

I bumped this thread for brynbryn, who reported this type of problem in another thread recently


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