Can you provide us with the following information:1) What type of computer are you using? Windows or MAC?2) What browser are you using?3) Are you able to get into ANY rooms? Or just not some?4) Can you remember the last time you were able to get into a room and the first time it didn't work?

:i have an hp laptop using windows 8.1. My browser is Firefox37.2. I cannot get into any chat rooms and this has been going on since Thursday April 30 :quote_begin::

Can you provide us with the following information:
1) What type of computer are you using? Windows or MAC? Windows 8.1

2) What browser are you using?Firefox 7.2

3) Are you able to get into ANY rooms? Or just not some? I cannot access any rooms

4) Can you remember the last time you were able to get into a room and the first time it didn't work? about 2 weeks ago





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Well i did have VS Jason assisting me but my last 3 emails to him have been unanswered. I sent several screen shots but there is still no resolution. I would like a status update on when I will be able to access this site. It seems like these forums are the best place to get assistance. Quote

Well i did have VS Jason assisting me but my last 3 emails to him have been unanswered. I sent several screen shots but there is still no resolution. I would like a status update on when I will be able to access this site. It seems like these forums are the best place to get assistance.



Email: CustomerService@vs.com
Phone: 1-800-685-9236 (USA only)
Int'l Phone: 1-818-880-9021 (Outside USA)
Mailing Address: VS Media Inc.
4607 Lakeview Canyon Rd.
#338
Westlake Village, CA 91361 USA



Phone has been the faster - you have someone working ONLY with you in real time with your problem.
I always got an answer and resolution on phone or shortly afterwards .

Email directly in the past worked well for me . Titus and Nubia always fixed the problem and sent an email back .

Forums - get help from members . Nice to see Jason try to assist .
Often the slowest of the 3 . Nice to see if other members having the same problem .

I never used mail a letter / snail mail option .

It seems you have an unique problem .
Jason probably is getting 2nd and 3rd opinions to try to fix .

I use "Submit Help" form . Try that - site replied very quickly 2 times I used it this last week .

We had a member - Purgatory , who was able to help fix most problems for members and models .
Hopefully he will return someday soon . Quote

Happy to say now working correctly again after shots promo finished Suggest next promo is tested better before going live!!! Quote

** REMOVED BY ADMINISTRATOR ** Quote