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10/15/20 @ 4:35pm
(EST) |UTC - 5:00
Location: In your dream or your nightmare, depends on you.
Posts: 15
Receive Subscriptions: Yes; Your Services: Girls;
Your Subscriptions (only those that are set to ON):
Director Cut Notifications; Model Emails; Model Favorite Notifications; Model Online Notifications; New Message Notifications; Promotions & Discounts.
I checked the settings last Sunday, Oct. 11th 2020. At that time "Receive Subscriptions:" was set to No, although I haven't touched it myself during the last three weeks.
I changed the settings back to - see above...
Since that I'm now getting again the "Model Emails", but I still don't get the "Model Online Notifications".
Any ideas? Quote
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Thank you for reaching out to our Forums.
It looks like a few days ago, our E-mail Subscriptions went from active to inactive on your account because of a bounce.
If you ask to close your account, we do unsubscribe you from E-mail notifications.
Or, if you haven't opened up our E-mails in a while, this can also remove you from the notifications.
Let us know if this helped !
- M.G.
. Quote
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10/15/20 @ 6:53pm
(EST) |UTC - 5:00
Location: In your dream or your nightmare, depends on you.
Posts: 15
It looks like a few days ago, our E-mail Subscriptions went from active to inactive on your account because of a bounce.
If you ask to close your account, we do unsubscribe you from E-mail notifications.
Or, if you haven't opened up our E-mails in a while, this can also remove you from the notifications.
I never asked to close the account during the last 3.5 years.... Sorry. That should also be visible to admins in the system.
AND....
I already wrote that I have (re-)activated the notification settings again on October 11th 2020 and STILL DON'T GET the notifications. Quote
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Following up on this one, we see an email was sent a few days ago. Can you take a look for me and see if it is in your inbox? Quote